Top tips
Below you'll find a selection of our Top 5 tips to help you in your daily work
![Chat 3.jfif](https://static.wixstatic.com/media/1630ad_7b6cb63297c94bb89b7c03ab7eb75bf7~mv2.jpg/v1/fill/w_81,h_85,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1630ad_7b6cb63297c94bb89b7c03ab7eb75bf7~mv2.jpg)
Top 5
Communicate
![People 14.jpg](https://static.wixstatic.com/media/1630ad_d03dfc70a3994e1e9b9f4144c7593012~mv2.jpg/v1/fill/w_81,h_77,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1630ad_d03dfc70a3994e1e9b9f4144c7593012~mv2.jpg)
Top 5
Personal impact
![businessman-having-conversation-with-his-male-partner-office a.jpg](https://static.wixstatic.com/media/1630ad_9d9dd2d85dd041309c1ad04f2583ac65~mv2.jpg/v1/fill/w_81,h_82,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1630ad_9d9dd2d85dd041309c1ad04f2583ac65~mv2.jpg)
Top 5
Influence and negotiate
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Find out the other person’s stance by listening, before you communicate.
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Allow enough time for discussion.
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Act relaxed, interested and positive.
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Pay attention to what they say and summarise appropriately “So if I understand this right, you want...” “I’m hearing that you....”
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Speak slowly and clearly, with an even tone and volume.
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Get your body language right e.g. good eye contact, smile, open stance.
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Be assertive i.e. clear, direct, professional and approachable.
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Understand what makes you feel confident and use these things.
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Listen more than you talk, respond to show that you’ve heard the message.
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Always follow up promptly on actions, meetings and requests.
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Step into their shoes and see things from their side. Know their pressures.
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Understand where your agendas match up and where they don’t.
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Never get personal, avoid surprises, share information and your view.
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Listen more than you talk.
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Aim for win-win solutions, where everyone gains something.
![Getting Coffee](https://static.wixstatic.com/media/54f3100f2aaa441f80eaab12cc44c8a9.jpg/v1/fill/w_81,h_57,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/54f3100f2aaa441f80eaab12cc44c8a9.jpg)
Top 5
Manage people
![Time 3.jfif](https://static.wixstatic.com/media/1630ad_d1610438647141b492fffd3b227952e6~mv2.jpg/v1/fill/w_81,h_71,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1630ad_d1610438647141b492fffd3b227952e6~mv2.jpg)
Top 5
Manage time
![Stress 2.jfif](https://static.wixstatic.com/media/1630ad_832e08a8b2dc4905ab23b1390e0b2af4~mv2.jpg/v1/fill/w_81,h_73,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1630ad_832e08a8b2dc4905ab23b1390e0b2af4~mv2.jpg)
Top 5
Manage stress
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Give direction, set clear standards and allocate clear roles.
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Make enough time to listen to, understand and help your team.
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Create development opportunities through coaching, shadowing, training.
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Meet the team regularly. Encourage their feedback and act on it.
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Acknowledge and reward good performance, deal with underperformance swiftly.
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Create a “to do” list, as the first thing you look at each day and the last thing you update before you leave.
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Prioritise and know the difference between urgent and important.
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Plan your time for the day / week / month, start tasks early if you can.
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Know what your distractions are and work to remove or avoid them.
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Take breaks and reward yourself for completing tasks on time.
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Pinpoint sources of stress in your life, write down how each makes you feel.
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Replace negative thinking (“I can’t...”, “No one cares....”) with positive thinking (“I can...”, “I will....”).
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Regain control by clarifying your role, planning your time, learning to say no.
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Take regular breaks away from your desk, especially when you are busy.
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Sleep well, eat well, take exercise, talk things through with someone.
![girl-using-touch-screen-modern-education-center.jpg](https://static.wixstatic.com/media/1630ad_bc8dd87b78e14830969978d7eaa223d1~mv2.jpg/v1/fill/w_81,h_81,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/1630ad_bc8dd87b78e14830969978d7eaa223d1~mv2.jpg)
Top 5
Manage change
![Business Team](https://static.wixstatic.com/media/11062b_91f00482994b4405a14c0fd6c885059b~mv2.jpeg/v1/fill/w_81,h_54,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_91f00482994b4405a14c0fd6c885059b~mv2.jpeg)
Top 5
Build the team
![Confident Businessman](https://static.wixstatic.com/media/11062b_8d622b9ec367463cb7541e25f0ac6914~mv2.jpg/v1/fill/w_81,h_54,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_8d622b9ec367463cb7541e25f0ac6914~mv2.jpg)
Top 5
Successful career
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Create a compelling case for change and articulate the benefits.
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Update stakeholders clearly and frequently, so no one is left in the dark.
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Take staff emotions seriously, hear and respond to their concerns.
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Help individuals / teams understand how the change impacts on them.
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Identify change champions to boost people’s energy and encourage action.
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Get to know each others’ strengths, interests, passions, working styles.
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Show and tell team members that they are valued and why.
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Clarify roles and responsibilities, agree how you will work together.
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Celebrate successes, learn from your mistakes and don’t blame.
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Ask what support people need to work effectively and provide it.
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Career development isn't linear, be open to trying out different paths.
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Think about what skills and abilities you'll build in each role.
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Invest in relationships, be kind to others, show humility and gratitude.
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Get a mentor. Get feedback. Use them both to drive your development.
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Learn from your mistakes and know that we all make them.